If you have a matter that exists in FamilyProperty, you can connect it to a corresponding matter in Smokeball allowing you to work on the matter in Smokeball and then click through to the correct matter in FamilyProperty. To connect the matters, you simply need to paste the Smokeball matter ID into the FamilyProperty matter by following the steps below :
Log into FamilyProperty via your web browser - https://app.familyproperty.com.au/login.html
Locate the matter in your list and click on 3 dots menu to the right of the matter and select 'Set-up'. This will launch the matter set-up window, please leave this open.
3. Find your Smokeball matter ID. To do this, open the matter in Smokeball and click on the cog icon to
open the matter settings where you will find the ID under the section 'About' as shown below:
4. Clicking on this matter ID should add it to your clipboard. Now you're ready to paste this ID into
5. Go back to your web browser where FamilyProperty is open, and then paste in the Smokeball Matter
ID into the “file number” field, shown below. (Note: If you don't have a 'File number' field, you will
need to turn this on in your account settings)
6. Scroll down and click 'Save'. To check the matters are connected, re-open the matter in Smokeball and
click on FamilyProperty and ensure all the details are displayed.