You will be able to use the Questionnaire button to resend the Questionnaire using the Questionnaire button>re-send. This will reset access to the Questionnaire if your client has previously submitted it.
Instructions
Go to Smokeball
Open a lead or matter
Click on the ‘Questionnaire’ button.
Click ‘Resend’.
A 'Send questionnaire pop up will appear - choose whether to send this via Communicate or via email.
Click ‘Send’.
Questionnaire button
![](https://static.wixstatic.com/media/8680f8_d314ab7f8ec34b42b895d11e556813c7~mv2.png/v1/fill/w_74,h_17,al_c,q_85,usm_0.66_1.00_0.01,blur_2,enc_auto/8680f8_d314ab7f8ec34b42b895d11e556813c7~mv2.png)
Resend option
![](https://static.wixstatic.com/media/8680f8_d293ff79cf2c4ae9b9feb88f51d8d3bb~mv2.png/v1/fill/w_114,h_136,al_c,q_85,blur_3,enc_auto/8680f8_d293ff79cf2c4ae9b9feb88f51d8d3bb~mv2.png)