Yes you can! Simply go into the Matter Set-up by clicking on the '...' icon on the right-hand side of the matter
![](https://static.wixstatic.com/media/a27d24_717b1d8be37243908bf1127f0ddc0d95~mv2.png/v1/fill/w_49,h_11,al_c,q_85,usm_0.66_1.00_0.01,blur_2,enc_auto/a27d24_717b1d8be37243908bf1127f0ddc0d95~mv2.png)
Or if you are viewing their Questionnaire, click on 'Options' then Set-up in the top menu bar.
The matter set-up screen will open. If you are a mediator, just ensure you choose the relevant party's tab.
Scroll down below the list of sections, and you will see this message.
![](https://static.wixstatic.com/media/a27d24_457bb1e047354a939739b7310be4d01e~mv2.png/v1/fill/w_49,h_8,al_c,q_85,usm_0.66_1.00_0.01,blur_2,enc_auto/a27d24_457bb1e047354a939739b7310be4d01e~mv2.png)
Click on 'Want to reset access to the questionnaire?' This will close the set-up screen and a pop-up will appear confirming it has been done. You can advise your client to log in again and they can continue where they left off.