Property & Parenting tabs

When you click on the Parenting or Property tab within Smokeball, you may see a message which states "You are not in your FamilyProperty account’s list. Please contact your account’s administrator to get access to FamilyProperty”. This means that your administrator has not given you access to the

When you go into Smokeball and click on the property or parenting tab, you may see a 'Cannot connect to FamilyProperty' message that looks like the below image. Steps to fix this issue 1. Go to your File Explorer and paste 'C:\temp' where you can see the home icon. 2. Delete all of the item

Your matter will have a property and/or parenting tab to access the relevant FP features, depending on your matter type. Instructions 1. Go to Smokeball 2. Open a lead or matter 3. Go to the Parenting or Property tab and click on it. Please note: You will not be able to see the Documents menu it